The process should take a few minutes to complete. Was this article helpful? Tell us how we can improve it. Yes No. Thank you for your feedback. Cancel Subscribe. Thank you for subscribing. Subscription activation email was sent. Installed Left me with dead DVD drive. Microsoft fixed registry problem. I did a complete uninstall of Now I can't use, remove or repair. Can anyone tell me how to remove completely so I can reinstall ? When I try, it says.
So when you try to uninstall it you get the error message? Or when you try to launch the applications? Clicking either gets me "Unable to find certificate file". You need to be a member in order to leave a comment. This applies to Windows XP, Vista and 7.
The following will describe the steps necessary to remove the software completely from the computer. Note: These steps can also be used to remove the Roxio Creator 9 XE software if a reinstall is necessary. Select the Startup tab and click the Disable All button.
Click Apply then OK buttons. Click the option to Restart. Make sure show hidden folders is selected and click Apply. Delete these folders from your hard drive. NOTE: When trying this step you may receive a message that a "file is in use". Simply drag that file to your desktop and it can be removed after restarting the computer.
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